Top 3 Employee Questions About Benefits During Open Enrollment in 2024
Open enrollment is a crucial time for employees to review and adjust their benefits, but it can be confusing with so many options to consider. This year, we’re seeing a few key questions come up more often as employees navigate their choices. Here’s what’s top of mind for many people in 2024:
1. What’s Changing in My Health Plan Coverage? With rising healthcare costs and evolving insurance policies, employees want to understand if there are any significant changes to their health coverage. This includes shifts in premiums, out-of-pocket maximums, and coverage options for telemedicine and mental health services. Employees are increasingly asking if their plan offers expanded mental health support or virtual care, as these have become essential in recent years. During open enrollment, it’s a good idea to clarify any updates or added benefits so employees can make informed decisions.
2. How Do I Choose the Right Plan for My Family’s Needs? Many employees are grappling with how to choose a plan that best fits their family’s unique healthcare needs, especially when multiple plans are offered. Common questions involve understanding the differences between high-deductible health plans (HDHPs) and traditional plans, comparing costs for doctor visits and prescriptions, and assessing network restrictions. Employees want to make sure they’re selecting a plan that balances their budget with their family’s medical needs. Providing guidance on plan comparisons and highlighting tools like cost estimators can help employees feel more confident about their decision.
3. What Options Do I Have for Supplemental Coverage? With increased awareness of the financial impact of unexpected medical events, employees are looking into supplemental insurance options. Many are asking about available add-ons, such as critical illness, accident, and disability coverage, which can provide additional protection in times of crisis. Employees are often curious about the cost of these plans and how they complement their primary health insurance. Breaking down the basics and benefits of supplemental insurance options can help employees understand how these plans might fit into their overall benefits package.
Open enrollment doesn’t have to be overwhelming, but it does require understanding the full scope of options. Encouraging employees to ask questions and stay informed helps everyone make the best decisions for their health and financial well-being. Taking the time to understand these topics not only simplifies the process but also empowers employees to get the most out of their benefits in 2024.